YOGA RETREATS - TERMS & CONDITIONS
The following Terms & Conditions apply to the specific service ‘Yoga Retreats’ offered by Vera Yoga. When securing a booking, the customer declares agreement with these Terms & Conditions.
Why you should read them
Please read these terms carefully before you submit you order to us. These terms tell you who we are, how we will provide the Retreat to you, how you and we may change or end the contract, what to do if there is a problem and other important information. We intend to rely on these terms and your order. If you require any changes, please make sure you ask for them to be put in writing. This can help avoid any problems about what you expect from us and what we expect from you. If you think that there is a mistake in these terms please contact us to discuss.
Vera Bettiol, solo trader (Vera Yoga) established in Italy.
Address: Via San Zeno 12, 31100 Treviso, Italia
You can contact us by writing to us at: firstname.lastname@example.org
2. PAYMENT POLICY
2.1 To reserve a spot on a specified retreat, a non-refundable booking fee of € 300 is required upon booking. We do not hold places without receipt of the deposit payment. Full payment (the balance) must be made within 45 days of the retreat start date.
Prices are based per person, twin share, but DO NOT include flights or travel. Clients must have adequate travel insurance to cover all activities listed.
2.2 When you must pay and how you must pay. You must complete payment of the price of the Retreat in accordance with the following:
Payment of Deposit – you must make an advance payment of € 300 as a deposit for the Retreat after sending us the booking form and/or signed Terms.
Final payment - You must pay the remaining balance of the fee for the Retreat by or before, 1st August 2020.
Please make payment via Paypal (details will be emailed to you once the booking form has been received). If Paypal is not available please write to us for alternative methods. The deposit sum is a non-refundable payment.
3. TRAVEL & AIRPORT TRANSFERS
All travel arrangements are your responsibility and at your own cost. We shall not be held liable for any consequences arising from delays or cancellations in any of the companies you may have made arrangements with, or for any irregularities in your documentation required for travel. Transfers to/from the retreat are at your own cost and at your own risk unless otherwise specified.
4. TRAVEL INSURANCE
Please note, even if you have private health insurance in respective Country of residence, it is unlikely that this insurance will cover overseas trips such as the retreats offered by Vera Yoga.
It is your responsibility to organise suitable travel and health insurance. Although we strongly encourage you to do so, you acknowledge that Vera Yoga is not in the business of providing insurance products and cannot be held liable if your failure to arrange suitable insurance coverage leaves you exposed, medically, financially or otherwise.
"Cancellation" is defined as not attending your scheduled retreat, including postponing or rescheduling. "You" refers to the guest booking a Vera Yoga event. "We" refers to Vera Yoga. It is your responsibility to read and understand our cancellation policy before making a reservation. Naturally, no one books with the intention of cancelling or postponing their retreat, but unexpected things do happen, so please consider purchasing travel cancellation insurance.
5.2. Travel Cancellation Insurance
Depending on the policy and conditions, travel cancellation insurance may pay for some or all cancellation fees.
Strictly for informational purposes and not to be relied upon, with most agencies, this type of insurance must be purchased in advance to optimise your level of protection.
5.3. Guest Cancellation Policy
Depending on when you cancel, cancellation fees may apply. Fees are determined by the following schedule (“the Cancellation fee schedule”):
- 45 days or more before arrival: full refund (minus your booking fee)
- 30 day before arrival: 50% charge applied
- 20 days before arrival: 100% charge applied
Due to our need to commit to accommodation and other arrangements in advance, exceptions to our policy cannot be made for any reason.
We do not offer credit for late arrivals or early departures.
5.4. Cancellation Policy
While we aim to never cancel a retreat, if Vera Yoga must cancel or change a scheduled retreat date for any reason whatsoever, you’re entitled to transfer your full retreat payment to another retreat (either scheduled or at some future time). Alternatively you may request a refund of your applicable payment, which will be accommodated for insofar as is possible, taking into consideration any non- retrievable costs to which we committed in anticipation of your retreat.
Vera Yoga is not responsible for your expenses incurred in preparation for any cancelled retreat such as other accommodation, airline tickets, loss of work, and/or other costs associated with preparing for your trip.
6. YOUR HEALTH
6.1 If you have a medical condition, serious or otherwise, you MUST inform Vera Yoga at the time of booking and provide a letter from your GP confirming that it is safe for you to attend a Vera Yoga retreat with our advertised meal, yoga classes & and other physical activities that we arrange at your request. In the interests of your well-being we may decline your stay at Vera Yoga.
If an emergency arises we will do everything in our power to assist you but Vera Yoga is not responsible for the outcome of any such emergency.
Whilst all measures are taken to ensure a high standard of health and safety, we are situated in the countryside where the land is uneven and we shall not be responsible for any injuries caused by uneven terrain.
6.2 If you have any health issues or injuries, you must bring these to the attention of your Yoga Instructor. This is so that the Yoga instructor can consider any customization of the Yoga session that might be important to you. You agree to be mindful at all times about your own body’s capability during your participation in the sessions that are part of the Retreat. You undertake to immediately inform the teacher leading your session if you experience any discomfort during an activity or believe you may have sustained an injury. If you have any concerns about an exercise during the retreat, then you agree that you will immediately stop the activity and let the teacher know.
6.3 You agree that it is your responsibility to consult a medical doctor, prior to your participation in the Retreat, to confirm that you are sufficiently fit and healthy to undertake yoga classes and other physical activities that you may choose to do whilst on the Retreat. You undertake to advise us if you receive any advice from a medical doctor not to participate in the Retreat.
6.4 You agree to notify us of any mental or physical health conditions and dietary requirements when you book a place on the Retreat. If you have health conditions and dietary requirements that may be affected by the activities offered on our retreats we reserve the right to advise you to abstain from participating in these.
7. YOUR RIGHTS TO MAKE CHANGES
7.1 Because of the need for us to make up front payments to secure the facilities needed in order to organise the Retreat and to book resources ahead of the Retreat, we are unable to accept any significant changes to your Order once we have accepted it. Should you wish to make a change to your Order please contact us and we will let you know if the change is possible and whether this will affect the price of the Retreat, or anything else which would be necessary as a result of your requested change and we will ask you to confirm whether you wish to go ahead with the change.
7.2 Your booking is for the stated period of the Retreat. We can not offer refunds for an unused portion of the Retreat (for example, if your travel or flights are delayed or amended by you or your carrier).
8. OUR RIGHTS TO MAKE CHANGES
8.1 Minor changes to the Retreat. We will use all reasonable endeavours not to make any changes to the timing of the Retreat however we reserve the right to make changes to the Retreat in the following eventualities:
(a) if there are changes in relevant laws and regulatory requirements that require us to do so; and
(b) to implement minor technical adjustments (including, without limitation, yoga teacher, class times, yoga practice location) as well as improvements. These changes are not expected to have any significant effect on the Retreat.
8.2 Other changes to the Retreat and these terms. In addition, we may make the following change to the Retreat, but if we do so we will notify you before the change takes effect:
Accommodation: if your accommodation has to be changed, we will use all reasonable endeavours to provide you with an accommodation of an equivalent standard. If a significant change becomes necessary, we will inform you as soon as reasonably possible.
9. PASSPORTS, VISAS AND DOCUMENTS
It is the responsibility of each participant to obtain a valid passport, visa(s) and necessary certificates for any country to be visited in connection with a Vera Yoga event.
10. THIRD PARTIES
Vera Yoga holds no responsibility for the actions or omissions of third parties or independent contractors, including in the event that they modify the nature of a service on a retreat as compared with the advertised nature of the service.
11. GENERAL WAIVER
You acknowledge that during a retreat you participate voluntarily in any and all activities arranged by the retreat organisers, and insofar as legally permissible, surrender your right to any cause of action against Vera Yoga arising from any loss or damage to person or property that occurs during a retreat.
12. HOW WE MAY USE YOUR PERSONAL INFORMATION
How we will use your personal information. We will only use your personal information for the reasonable administrative purposes required to facilitate your participation at the Retreat. We will maintain your personal information in accordance with Italy data protection legislation.
13. OTHER IMPORTANT TERMS
You acknowledge that we will have the right to use your name, image, likeness, voice, and comments (collectively, “Your Image”) featured in any photographs, statements, images, audio, video or other media or materials provided to or taken during the Retreat in any manner or media whatsoever (including, but not limited to, online and in social media) and for any and all advertising, promotion, or purposes of trade, without further compensation or right of approval. To the extent that we do not own the above rights, you agree to assign such rights to us.
©Vera Yoga. All pages are protected by copyright.
The written approval of the copyright owner is required in advance for the reproduction of any elements. Imitations of any kind are a violation of copyright and will be prosecuted and require payment of damages.
By booking into a Vera Yoga retreat you agree to all policies above. For any questions or queries, please email us at email@example.com